Shipping policy

Thank you for visiting and shopping at www.MZfavorites.com. Below are the terms and conditions of our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Delivery delays may occasionally occur, especially during high-order volumes or unforeseen circumstances.

If you have questions about the status of your shipment, feel free to contact us via email, text, or WhatsApp.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email with tracking details once your order has been shipped. Tracking numbers are generally active within 24 hours.

Lost or Delayed Packages

At MZfavorites, we are committed to ensuring a positive experience for our customers, even in cases of lost or delayed packages. While we are not directly liable for issues caused by shipping carriers, we will do everything possible to assist you in resolving the situation.

Steps to Resolve Lost or Delayed Packages:

  1. Contact the Shipping Carrier:
    If your package is lost or delayed, please contact the shipping carrier directly to file a claim and obtain information about the status of your package. This is the first and essential step in resolving the issue.

  2. Notify Us:
    After contacting the carrier, please inform us by emailing Mzfavorites@gmail.com or sending a text/WhatsApp message to +1 928-315-0860. Provide us with your order details and claim information.

  3. We’ll Investigate and Open a Claim:
    Once notified, we will also open a claim with the shipping carrier on your behalf to ensure every possible avenue is explored to locate your package.

  4. Replacement Packages:
    If the shipping carrier determines that the package cannot be recovered, we will send a replacement package at no additional cost to you. We ensure all our shipments are insured to cover situations like these.

Please note that we can only issue a replacement after the shipping carrier has officially confirmed that the package is unrecoverable.

Returned Packages Due to Incorrect Address

If a package is returned to us due to an incorrect or invalid address, please contact us to provide the correct information. We will reship your package as soon as it is returned to us. Additional shipping charges may apply.

Shipping Methods, Rates & Delivery Estimates

We offer the following shipping options:

Shipment Method Estimated Delivery Time Cost
USPS Ground Advantage™ 3-5 business days FREE on orders $50+
USPS Priority Mail® 2-3 business days FREE on orders $100+
UPS (Discounted Rates) Calculated at checkout Carrier Rate

Shipping times are estimates and not guaranteed. Carrier delays may occur.

Shipment to P.O. Boxes or Physical Addresses

We ship only to addresses within the United States.

  • If USPS does not deliver to your physical address (e.g., in areas like San Luis AZ or Somerton), please provide your P.O. box number during checkout.
  • UPS shipments require a physical address—we cannot deliver to P.O. boxes via UPS.

Customs, Duties, and Taxes

MZfavorites is not responsible for any additional fees imposed during or after shipping (e.g., tariffs, taxes). These charges are the sole responsibility of the customer.

For Any Questions

If you have any questions about your shipment or encounter shipping-related issues, please contact us at:
📧 Email: Mzfavorites@gmail.com
📱 Text or WhatsApp: +1 928-315-0860

We’re here to help make your shopping experience as seamless as possible!